FAQs

Refund policies vary depending on the specific tour and partner. Please check the specific terms for each tour or contact our support team for details.

In most cases, digital tickets on your smartphone are sufficient. We will specify if a printed version is required for your specific booking.

Yes, we offer special rates for large groups. Please contact our sales team to get a custom quote for your group.

Once your booking is confirmed, your tickets will be sent to your email address or delivered through your preferred communication channel.

Date changes are subject to availability and the partner's policy. Please contact us as soon as possible if you need to reschedule.

It depends on the tour you choose. We offer guided tours, audio-guided experiences, and simple entry tickets. The type of tour is specified in the tour details.

Most of our tickets are for entry only. However, some special packages might include transportation. Please check the "Inclusions & Exclusions" section on the tour page.

We accept various payment methods including credit/debit cards and other secure online payment options.

You can reach our support team via the contact form on our website, email at contact@globeetravel.com, or through our WhatsApp support line.